Friday, March 4, 2011

Potato, potato

"Did you say, Buffalo?"

Finally! After 12756 tries (or there abouts), Continental Airlines automatic phone system had detected the airport I wanted to leave from. Now we just had to ...

"Please give the name of the airport you wish to travel to."

I closed my eyes, pinching the bridge of my nose with one hand.


"Did you say, South Korea?"

May I just point out that is a country and not an airport? I suppose I should be grateful that I would at least be heading in the right direction rather than starting in Russia and ending in Mexico. I wondered how many virtual airports I would have to tour before something approximating a flight to Japan was being considered by both parties.

"Did you say, Sapporo, Japan?"

Bullseye. Second try, no less. Still, we weren't out of the woods yet.

"Please give the date you wish to depart."

"March 21st."

"Did you say March 28th?"


"Sorry about that. Please give the date you wish to return."

... What? So we have unequivocally established that you did not record the correct date for my departure so you're going to apologise and just ... carry right on? Apparently, I was not the only one getting annoyed here. Continental's phone system had clearly decided I should be grateful for any flight at all.

Strangely, at this stage in the proceedings, I was pretty much in agreement. Just get me to Japan for some period of time; I'll sort out the rest from there.

... it was preferable to calling this whole thing off.

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